kickstart can be used to grant very permissive incoming access. What's even weirder is we've got a practically identical set of iMacs (same managed preferences, OS version, ARD client version, antivirus product, VLAN.) and they're not having this issue. kickstart will start and stop Apple Remote Desktop (ARD) components: Agent & daemons as needed. Still hunting around to see whether there's some other list/item we can reset with tccutil to get the control working. It's not like ARD has an entry in the "Screen Recording" section of Security & Privacy that that ScreenCapture command would have reset. We were surprised that tccutil did anything at all, given that we thought ARD wasn't subject to Catalina's Security & Privacy database/access controls. now we can see the client's screen but still cannot control. What finally fixed the "black screen" issue was pushing the tccutil reset ScreenCapture command through UNIX. An ARD deployment consists of administrator and client machines. (Launching apps and sending UNIX commands through ARD still worked- we just couldn't see or control the screen). Apple Remote Desktop (ARD) was first released in 2002 and is Apple’s desktop management system for software distribution, asset management, and remote assistance. We use a remote management tool to do the kickstart commands others have referenced here, which gained us ARD access- but we got a black screen when we tried to remote control. To do this under Mac OS X 10. We're having a not identical but similar issue trying to remote control a set of MacBook Pros through ARD. As others have mentioned, Apple Remote Desktop uses VNC and the built-in ARD Client allows you to enable straight VNC access. The Mini is set to not sleep, and is also set to wake on network access.Īny ideas what's going on here? I didn't have this problem until updating the Mini from Mojave (also 10.14.6) directly to 10.15.3. I see the same symptom if I try to connect from Finder using the "Share Screen." button. However, I can successfully send Unix commands to the remote system, and I can reboot it from ARD. The connection appears to time out - the resulting error message tells me to ensure that the remote side is configured properly. If I disconnect from that first session and come back some time later, ARD refuses to connect. When I first boot the Mini, I can connect to and control it from the MBP without issue. To restart the Apple Remote Desktop Client service using the graphical interface, simply ask the remote user to go to: > System Preferences > Sharing and Stop/Start the service called Remote Management. I have Apple Remote Desktop 3.9.3 on the MBP. There are two ways to restart the Apple Remote Desktop Client service, by means of the graphical interface, or the command line. Generally, I'm accessing the Mini from my MacBook Pro, which is running Mojave 10.14.6. I own Apple Remote Desktop, and use that to remote into the Mac mini. This is a headless system, and is used for file service within my house, running Plex, etc. There are other, similar, but subtly different versions of that script.īut in general that's what I usually use.ĭifferences for example, if you want for instance to enable two different accounts for ARD, and not just one.I have a late 2012 Mac Mini that I recently upgraded to 10.15.3. Sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/kickstart -activate -configure -access -on -users YourAdminAccountName -privs -all -restart -agent -menu The following ARD kickstart command should be all on one line: (note you need to replace: YourAdminAccountName, with the one that you actually use to manage the machines On the occasion when kickstart is required, there are three reasonably equivalent methods that can be used.ġ: Run Script through ARD, but then have to 'Abort' command after a reasonable delayĢ: Use SSH, and run a local script, that already in place for this task.ģ: Use SSH, and just paste in the following script. YES - We have to do this too from time to time - fortunately not too often.īut rather more frequently, then I would like.
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